Brother is a popular brand name for printers. This Japanese
company manufactures a wide range of electronic gadgets. In hardware, you can
find reliable printers. These devices are very advanced and easy to configure.
You can easily set up the printer on your computer, Mac device, or even phone.
These devices are very easy to use. But sometimes, the printer may go offline.
Common reasons behind
Brother printer offline error
1.
The printer is not connected correctly
2.
Some printer files get corrupted
3.
Brother printer can’t find the driver
4.
Invalid changes on Brother printer settings
5.
Some printer services are not working
6.
The firewall is restricting the connection
Troubleshooting
Brother printer offline error
Reconnect the printer
If your Brother printer shows an offline status then you should
immediately check the connection. The error can appear when the printer
connection gets interrupted unexpectedly. To fix this, you should immediately
go to the printer and eject the cable. Now check the cable for any damage. If
the cable is faulty then replace it. For printer connection, you should only
use the high-speed USB cable. Get a new cable for the printer and then check
the offline error. If you are connecting the printer wirelessly then disable
the Wi-Fi. Restart it and now the printer Wi-Fi lamp will start blinking. Now
go to the PC and open the Printers & Scanners folder. Tap on Add a Device
and select your Brother printer. After connecting the printer to your PC, you
can easily take the printouts.
Try a printer
troubleshooter
If you have connected the printer to a Windows PC then you can
also use a printer troubleshooter. Your PC has an inbuilt troubleshooter. Go to
the Update & Security page. Search for a troubleshooter tool and click on
Additional. Now click on Printer Troubleshooter and run the tool. It will start
searching for all printer files. If any printer files are not working, this
tool will fix it. After fixing the files, retry to take a printout and check
for offline issues.
Repair Brother printer
driver
The Brother printer goes offline when the driver is
not working. Your printer requires a driver for communication. When you send a
printout request from the PC, this driver transfers it to the printer. Without
this driver, your printer won’t receive any commands and will show the offline
status. Go to the connected PC and look for the driver. If the driver is
outdated then update it. In case, the driver is corrupted then run a driver
repair tool. If you can’t use a driver repair tool then reinstall it.
Sometimes, the user installs the wrong driver mistakenly. Every
Brother printer model has a different driver. Before downloading the setup,
check the printer model. Download and install the correct printer driver for
your device and then take the printouts.
Run a reset tool
A few users reported that they are getting the offline error
after making some changes to the printer settings. The problem appears when the
user has made some invalid changes. To fix the error, you can easily undo those
changes. Reopen the Settings and revert all the recent changes. If you can’t
undo them then use the reset tool. On Settings, look for the Reset tool. Hit on
Reset All and the printer will reset immediately. After resetting, reconnect
the printer to your computer and now take your printouts.
Power restart your
Brother printer
Brother printers can show offline errors when the services are
not working. The error appears when the user sends a new command and some
printer services get stuck. To fix those services, you have to restart the
computer. But a simple restart can’t fix those services. You can try a power
restart of your device. When your Brother printer is ON, eject its power cord.
Now wait for 5 seconds and reconnect the printer’s power cable. Your printer
will restart automatically and all the services will start running from the
beginning.
Disable the firewall